TERMS & CONDITIONS

ONLINE CLASSES

 

Cancellation Policy
If you can no longer attend a class then you can cancel it no later than 4 hours before the start of the class. It is your responsibility to cancel your class via your account. Your account will then be credited so you can book a different class instead. 
If you fail to cancel the booking correctly or within the 4 hour limit then you will forfeit the class entirely; even if you do not attend. No refunds will be issued. 

Discount Codes
Discount Codes must be entered at time of booking - refunds will not be issued.

Lateness
Please ensure you are signed up and in the virtual waiting room before the start of the class. If you are late then you will not be added to the online class and will forfeit it entirely. No refunds will be issued. 

Health and Safety
All students are required to sign a waiver of liability and answer some medical screening questions.
You must keep your Instructor informed of any later changes. If you are unsure that you are fully fit and able to participate in a session then please speak to your GP. Our Instructors are within their rights to turn students away if they feel they should not participate for health reasons. 
All details are kept in accordance of the General Data Protection Regulation.
If you are pregnant then unfortunately you are not able to participate in any of our classes. We recommend waiting 6 weeks after a natural birth and 10 weeks after a c section; providing your GP is happy for you to return to exercise. 
All jewellery must be removed before participating in a class.

Various
You must be 16 years of age+ to participate in any of our classes. We have no upper age limit.
We do not accept responsibility for damage to any equipment you are using. 
Due to circumstances beyond our control we may need to change the time, date or Instructor of your class. 

Please ensure you have a good wifi connection - if you miss the class due to connection then we cannot be held responsible and no refunds will be issued.

We reserve the right to ask anyone who challenges our Terms & Conditions to leave immediately without a refund and at the risk of being banned from our Studio permanently.
If you have any questions or concerns then please do not hesitate to contact us.

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© 2017 MBP Fitness Ltd 

Mind body and pole Studio

90 Park Street (rear of Waterfords)

Camberley

Surrey 

GU15 3NY

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E: mindbodyandpole@hotmail.co.uk

T: 07889 396588